Our Passion
is people
Providing Hope
through housing
Strength
in communities

The Housing Authority of the City of Shreveport (HACS) is working diligently to ensure the safety of our residents and staff in this time of a national health crisis. We are closely monitoring the rapidly changing situation regarding the spread of the COVID-19 virus.

HACS will continue following the guidance from the Department of Housing and Urban Development (HUD) and the Centers for Disease Control and Prevention (CDC).

Phase 2  Action Plan

Effective Friday, June 5, 2020 until further notice all offices will be closed to the public and we will adhere to the following procedures:

Public Housing/Scattered Sites and Maintenance

Applicant Interviews:

  • All in-person intake appointments are cancelled and will continue to be conducted by telephone, email and mail.

Lease Signings for New Residents:

  • All new resident lease signings will be completed by appointment only at the sole discretion of the Housing Authority to ensure resident and employee safety.

Inspections:

  • New admission inspections will be completed.
  • Annual inspections are postponed until further notice.

Interim/Annual Certifications:

  • All Annual and Interim certifications will be completed by telephone, email and mail.

Work Orders:

  • Emergency work orders will be completed.
  • All routine work orders are postponed until further notice.

Resident Services:

  • All resident services events are postponed until further notice.

Personal Protective Equipment (PPE):

  • Vendors and Guests are required to wear a mask at all times while on any property or visiting any administrative office.

Housing Choice Voucher Program (Section 8)

Applicant Interviews:

  • All in-person intake appointments are cancelled and will continue to be conducted by telephone, email and mail.

Inspections:

  • All routine annual inspections will be postponed until further notice.
  • Emergency inspections will be conducted by staff as needed at the sole discretion of the Housing Authority to ensure resident and employee safety.
  • New admission inspections will be conducted if the unit is vacant (not occupied).

Interim/Annual Certifications:

  • All Annual and Interim certifications will be completed by telephone, email and mail.

Eligibility Determination:

  • Eligibility determination will be conducted by telephone, email and mail.

Voucher Issuances:

  • Voucher issuances will be conducted by telephone, email and mail.

Hearings:

  • All hearings will be conducted by telephone, email and mail.

Notice to Vacate/Unit Transfers:

  • All Notices to Vacate/Unit Transfers will be accepted by telephone, email and mail.

Portability Requests:

  • All portability requests will be processed by mail, email and telephone.

 

Our Mission

The Housing Authority of the City of Shreveport (HACS) provides quality affordable housing to low-income families and individuals through the effective and efficient administration of housing assistance programs.

We are an Equal Housing Opportunity Provider

We provide housing without discrimination on the basis of race, color, religion, sex, physical or mental handicap, familial status, national origin, or other protected class. In accordance with federal law and United States Department of Housing and Urban Development (HUD) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, age, disability, sex, or familial status. To file a complaint of discrimination, write HUD Director, Office of Civil Rights, 451 7th Street S.W., Washington D.C. 20410 or call Customer Service at (202) 708-1112 (voice) or (202) 708-1455 (TTY). HUD is an equal opportunity provider and employer.

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